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Beyond cookie-cutter travel experiences,
it's often the unexpected discoveries that add magic to our memories.

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FAQs


SUBMISSION

  • Who can participate?
  • Singaporeans and friends of Singapore (based anywhere) are welcomed to participate. Participants must be at least eighteen (18) years of age or older and should not be currently employed under Hyatt. Please check Terms and Conditions link for full eligibility.

  • How long does contest submission period last?
  • Submission period is from 28th August 2023 Monday at 09:00 A.M. Singapore Time (“SGT”) and ends on 29th September 2023 Friday at 11:59 P.M. (“SGT”).

  • Does my entry have to cover all 3 themes, or am I allowed to cover just one theme?
  • You may submit an entry covering any of the three themes listed on the Contest Page. Entries that cover only a minimum of 1 theme or cover a maximum of 3 themes are accepted.

  • Do note that you can only upload a maximum of 6 media files (file type: JPG, PNG, MP4) and an accompanying caption.

  • How are the entries evaluated?
  • 40% CREATIVITY & AESTHETICS
  • Let your creativity juices flow and share tips based on either one theme:
    • - Local recreation activities
    • - Ways to recharge in nature
    • - Sustainability activities

  • 50% ORIGINALITY
  • Share what these recommendations mean to you and why they are unique.

  • 10% PUBLIC APPEAL
  • 5 entries will be shortlisted. Public voting for the Grand Winner will start from 16th October.

  • What can I do if I have keyed in the wrong particulars (i.e Name, Country, Email)?
  • If a wrong email address has been keyed in, you may submit another entry with the right email address.

  • After submitting one entry, can I still submit more entries by using the same email again?
  • You may only submit one entry under one email address. Should you wish to submit another entry, please do so with another unique and valid email address.

  • Can I still edit the submitted entries before 29th September 2023?
  • You will not be able to edit your entry after submission.

  • Are there any size limitations to my submission entry?
  • We recommend keeping each photo to a maximum size of 5 MB and each video at maximum 150 MB. If needed, you can utilize various online tools to compress your files, such as: https://www.reduceimages.com/ or https://www.freeconvert.com/video-compressor

VOTING

  • How does the voting process work?
  • Grand Hyatt Singapore will announce the 5 shortlisted winners on the contest website, hotel’s Instagram and Facebook pages. The public will have the opportunity to vote for the Grand Winner during the voting period.

  • When does voting period start?
  • Voting will open on 16th October 2023 Tuesday at 09:00 A.M. Singapore Time (“SGT”) to 25th October 2023 Saturday at 11:59 P.M. (“SGT”).

  • When will the top 5 shortlisted entries be announced?
  • The top 5 shortlisted entries will be announced latest by 16th October 2023.

  • Who is allowed to vote?
  • Anyone is welcome to vote for the Grand Winner and can only vote once from the top 5 shortlisted entries.

  • Can I vote for multiple entries?
  • Everyone is invited to vote for their top 2 entries in the same vote.

WINNERS

  • What are the prizes for the contest?
  • One (1) Grand Prize winner will be rewarded with 1 million World of Hyatt reward points, and the four (4) other winners will each win a 2-night stay at the newly renovated Grand Hyatt Singapore and SGD 600 in-hotel spend credit.

  • How and when will the Grand Winner be contacted?
  • Grand Hyatt Singapore will reach out to the winner(s) no later than 31st October 2023 via email.

WORLD OF HYATT

  • Do I have to be a World of Hyatt member to enter the contest?
  • Participation in this contest is open to all, regardless of World of Hyatt membership. However, the Grand Prize winner will be required to create a World of Hyatt account to receive the prize. Signing up is accessible to anyone at no cost.

  • How will the points be sent to the Grand Prize winner? Will World of Hyatt pay the taxes?
  • One million reward points will be deposited to the winner’s World of Hyatt account within 30 days from date when winner responds to the announcement.

  • Can I transfer a portion of the Word of Hyatt points to someone else?
  • Points are transferrable to another member.

  • Is there an expiration date to the World of Hyatt reward points?
  • There is no expiry date for the prize redemption. However, if a member's account is inactive for 24 consecutive months, all points in that Member's Account will be forfeited, including awards or benefits associated with that Member's Account.

  • Is it possible for me to change the points to another prize?
  • No prize substitution or exchange will be allowed.

  • Are the hotel voucher prizes and credits transferrable?
  • Vouchers are not returnable, refundable, transferrable, or redeemable for cash and may not be resold or transferred for value.

  • What is the redemption period for hotel stay voucher prizes?
  • Stay vouchers are valid for use until 29th December 2024 (date inclusive). The voucher must be presented at time of redemption for it to be applied.

  • Who do I contact if I have questions about the contest?
  • Please send your questions to email address: [email protected].